Contact

📞 Korutu Customer Support
At Korutu, our commitment is to ensure you find the best technological solutions for your home with maximum security and transparency. Whether you have questions about a product, need technical assistance, or want to check the status of your order, we are here to help.
🕒 Support Hours
  • Monday to Friday: 9:00 AM to 6:00 PM (Mainland Portugal Time)
  • Average response time: Up to 24 business hours.
📩 Direct Contact Channels
  • Support Email: support@korutu.com (For order-related queries, please always attach your order number, e.g., #1001).
  • Online Form: Use the form below to send us a direct message.
❓ Frequently Asked Questions (Quick Answers)
  • What is the delivery time?
    Since we work with selected warehouses and suppliers in Europe, the estimated delivery time for Mainland Portugal is 4 to 7 business days after order processing.
  • Is shipping free?
    Yes. All products in our store include Free Shipping to Mainland Portugal and the Islands (Azores and Madeira).
  • Do products have a warranty?
    Yes, all our electrical and electronic items have a 3-year warranty, in full compliance with Portuguese and European consumer protection legislation.
📋 Contact Form